From the UAE to North America
Meet US and Canadian buyers from the UAE.
Vivin books meetings between UAE companies and buyers in the US and Canada, from direct customers to distributors and importers, using email, LinkedIn and phone outreach in the buyer's own working day.
Our callers are based in Canada, the US, the UK and South Africa. A 9 am meeting in New York or Toronto lands at 5 pm or 6 pm in Dubai, depending on the season.
Which buyer you actually need
A Dubai software house may need end customers with a specific technical problem. A free-zone manufacturer may need a distributor that already carries its category. An accounting firm offering outsourced bookkeeping may need the owners of small US businesses. We agree the relationship, the states or provinces and the likely deal size before building the account list.
What North American buyers ask a UAE vendor
Be ready for questions about who signs the contract, how you invoice in US dollars, which references you can share and whether your support hours overlap with theirs. Company formation, tax and product approvals are questions for your advisers. Our part is the buyer conversation.
Time zones, worked out
Dubai stays on UTC+4 all year, while New York and Toronto move their clocks forward on the second Sunday in March and back on the first Sunday in November. Between those dates, 9 am Eastern is 5 pm in Dubai; in winter it is 6 pm. Chicago runs an hour behind New York, so its 9 am is 6 pm or 7 pm in Dubai, and a 9 am meeting in Los Angeles is 8 pm or 9 pm, so tell us how late your team will take calls.
How we reach North American buyers
By email, LinkedIn and phone, following each destination's outreach rules. In the US, calls to businesses are exempt from most of the Federal Trade Commission's Telemarketing Sales Rule, though its bans on misrepresentation still apply, and commercial email to businesses has to meet the CAN-SPAM Act, which makes no business-to-business exception. In Canada, Canada's Anti-Spam Legislation sets consent requirements for commercial electronic messages. None of this involves calling UAE numbers. UAE data protection law can still apply to how your company handles the buyer details you receive, so check that with your legal adviser.
UAE export support worth checking
Etihad Credit Insurance, the UAE’s federal export credit company, offers credit insurance, including trade credit and political risk cover. The Abu Dhabi Exports Office (ADEX), established by the Abu Dhabi Fund for Development, offers loans and guarantees that help overseas buyers purchase goods or services from UAE suppliers. Check eligibility with them directly; Vivin has no partnership with either.
Distributors and trade shows
For a distributor search, send your product category, target territory, margin structure and any partners to exclude. For a US trade show, send the event, the dates and where you can meet. A meeting opens the conversation; it does not guarantee a distribution agreement or an order.
Enquiry in writing
Prefer to send the details in writing?
Tell us what you sell, which US or Canadian buyers you want and when your team can take calls. We will reply by email with the next step.
What each model costs, in US dollars.
Your agreement is in USD. Dirham figures on these pages are approximate, converted at the dirham's official peg of AED 3.6725 per US dollar (UAE Government portal, 4 October 2026).
See pricing and termsAnswers for UAE companies.
Short answers first. Use WhatsApp or the discovery call for anything specific to your sector.
Do we need a US company before we meet American buyers?
Not to take a meeting. Whether you need one to sign contracts, invoice or hold stock is a question for your legal and tax advisers.
How do I get US clients for an accounting or bookkeeping firm in Dubai?
Pick a narrow segment, such as US firms of a certain size in one industry, price the service in US dollars and approach the owners or finance leads directly. We can run that outreach and book the meetings.
Can Dubai teams take East Coast meetings?
Yes. 9 am in New York or Toronto is 5 pm in Dubai while North America is on daylight saving time, and 6 pm in winter. We confirm both times for every meeting.
Can you call US businesses for a UAE company?
Yes, under US rules. Calls to businesses are exempt from most of the FTC’s Telemarketing Sales Rule, but its bans on misrepresentation still apply, and calls selling nondurable office or cleaning supplies are not exempt. We check the channel rules for each programme before any calls are made.
Can you find US or Canadian importers for a UAE product?
We can approach importers and distributors that match your category and territory and book introductory meetings. Customs, certification and shipping stay with you and your advisers.
Are North American meetings guaranteed to become sales?
No. A held meeting with a qualified buyer is the start. Proposals, orders and distribution agreements are separate steps.
Who should your team be meeting?
Pick a slot in the calendar, or send a short brief on WhatsApp first. Say whether your buyers are in the UAE, elsewhere in the Gulf or overseas.
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