Selling to the US and Canada from Singapore.

Decide who places the first order. A Singapore software or services firm can sell straight to a US or Canadian company, so the brief names the industry, company size and the role that owns the problem. A manufacturer shipping goods across the Pacific may need an importer or distributor before it reaches end customers, so the brief names the product category, the territory and the lines a partner already carries.

Illustrations, not clients: a Singapore maker of laboratory consumables might begin with distributors serving research labs in the US Northeast, while a Singapore payments software firm might begin with finance leaders at mid-sized Canadian retailers. One segment, one buyer role and one question for the first meetings to answer keep the early feedback readable.

Singapore does not change its clocks, but the US and Canada do. While New York is on daylight time, 9am there is 9pm in Singapore; from November to mid-March it is 10pm. A 9am meeting in Los Angeles falls at midnight or later in Singapore, so a first campaign is easier to staff when it starts with buyers in the Eastern and Central time zones.

Each handover gives the meeting time in both zones and both dates, because a late Singapore slot already sits on the next calendar day. You tell us which evenings your team can take calls, and we book only inside those windows.

Our callers phone US and Canadian buyers during their working day, alongside email and LinkedIn; we never call Singapore numbers. The callers are based in Canada, the US, the UK and South Africa, and every message says where your company operates and how you would serve a North American customer.

Canada's anti-spam law covers commercial email opened in Canada, and the US CAN-SPAM Act makes no exception for business-to-business email. Vivin's published lead agreement lists the rules our campaigns follow. This describes our own practice and is not legal advice for yours.

We handle prospecting, qualification and booking. Whether you need a US or Canadian entity, how you invoice and collect in USD or CAD, customs classification, import duties and product approvals are questions for your own tax, legal and customs advisers.

Your team runs every meeting, proposal and negotiation. We make no claim that our fees qualify for any Singapore grant, so check eligibility with Enterprise Singapore directly.